Shipping and Delivery

At Hoi An Fabrics, we understand that your desire for unique, handmade, and custom-made products is met with a keen appreciation for timely delivery. Our commitment to quality extends to ensuring that your bespoke items reach you with the utmost care and attention. Here's what you need to know about our delivery process:

Handcrafted Excellence: As all our products are meticulously handcrafted and made to order, we request your patience during the creation process. Our artisans pour their expertise into every detail, and this devotion takes time. Therefore, we estimate a delivery time of 3 weeks for orders within Europe.

Complimentary Shipping: We believe in enhancing your experience, which is why orders of €75.00 and above within Europe enjoy complimentary shipping. It's our way of expressing gratitude for choosing Hoi An Fabrics to curate your sleep sanctuary.

Effortless Returns: In the Netherlands and Belgium, we offer the convenience of one-time free returns. If, for any reason, you need to return your order, we ensure a hassle-free process. Contact us, and we'll guide you through the return procedure with ease. The first return is always free.

Flexible Pick-up Options: Life is dynamic, and we understand that you may not always be at home to receive your package. Not to worry! In the Netherlands and Belgium, you have the flexibility to pick up your order at a convenient PostNL location. Your order will patiently await your collection for 7 days.If, for any reason, your order remains unclaimed after this period, we regretfully have to apply a shipping cost of €6.95. This charge is specific to the Netherlands and Belgium.

International Shipping: For orders outside the Netherlands and Belgium, we have shipping and handling charges specific to each country. Rest assured, the same care and attention are applied to ensure your order reaches you in perfect condition, no matter where you are.

At Hoi An Fabrics, we strive for transparency and customer satisfaction. Your patience and understanding allow us to deliver not just products, but handcrafted works of art that enrich your living spaces and support the local community where they are made. Thank you for choosing Hoi An Fabrics – where every thread tells a story of craftsmanship and commitment.

Our belief

Quality knows no border

In our globalized world, we stand firm in our belief that quality knows no borders. We are committed to sourcing the finest products, not limited by geographical boundaries, but driven by a pursuit of excellence.

Our mission extends beyond delivering exceptional goods; it is also a pledge to uplift the highest standards of quality upheld by diligent artisans worldwide.

Our passion

Passion to unveil the Artistry: Hoi An's Finest Fabrics

Our fervent mission is to showcase the exceptional fabrics crafted by the industrious artisans of Hoi An, who carry a rich legacy in textile craftsmanship. Here, dedicated Vietnamese artisans pour their hearts into creating fabrics of unparalleled quality.

With unwavering passion, we bring these exquisite creations to the world, honoring the hard work and skill of Hoi An's talented artisans on a global stage.

Journeying through Cultures for Quality

About Hoi An Fabrics

Born from the experiences of our Vietnamese owner, who has traversed the globe and now resides in Europe, our venture celebrates the unique specialties and strengths of each country in crafting its products. Drawing from her own origins, she recalls the hidden gems of Vietnamese fabric quality, unparalleled and awaiting discovery by the world.

With a dual commitment to showcasing this excellence and supporting local communities, our mission is to bring the finest of Hoi An's fabrics to the global stage and uplifting our customers living space with best quality product at an affordable price.